Course Directors
Deirdre d’Arcy
Deirdre is a highly experienced Human Resource Development Consultant and
Coach. She has worked at all levels and across a wide variety of sectors, both public and private, to enable directors and managers to meet and exceed their objectives. By using solutions-focused and other proven and leading-edge approaches she ensures that her training/coaching interventions achieve measurable results of raised targets and increased outputs. Her facilitative and supportive style, though challenging if necessary, builds confidence and ability.
- BA Comb Hons (French/German)
- BPS (British Psychological Society) Level B in Psychometric Testing
- University of Strathclyde / The Industrial Society: Certificate of Professional Development in Coaching
- MCIPD - Member of the Chartered Institute of Personnel & Development MInstLM - Member of the Institute of Leadership and Management
Katie Potts
As a qualified professional life coach and member of the Coaching Academy, Katie has a proven ability to deliver excellent coaching and training within both small and large companies and has run many training and coaching programs for both individuals and teams.
Some of the subjects covered in Katie's portfolio include problem solving, goal setting, team building, work/life balance, communication skills, personal effectiveness, IT systems and individual products.
- BSc (Hons) Pharmaceutical Management
- Diploma in Personal Performance Coaching
- Diploma in Neuro-linguistic Programming
- Member of The Coaching Academy
James Balderstone
James is an experienced IT Professional and Project Manager with a history of IT project and service delivery in organisations of all sizes throughout the UK. James has over 10 years' experience of IT service delivery, allowing him to design and deliver solutions which closely match customers' needs.
James is a Microsoft Certified Licensing Specialist, and is currently studying towards the Office of Government Commerce's ITIL best practice qualification.