Summary: This online clinic prepares students who are currently providing end-user support in a Microsoft Windows® XP operating environment with a review of the objectives covered on the Microsoft Certified Desktop Support Technician (MCDST) certification exams.
Summary: In this course, you will learn to support users running the Microsoft® Windows® XP operating system. You'll learn about the job duties of the Desktop Support Technician (DST), and you'll resolve a variety of common desktop operating system issues, including issues related to installation, desktop management, file and folder access, hardware, printing, and network connectivity.
Summary: In this course, you will learn to support users running applications on the Microsoft® Windows® XP operating system. You'll learn about the job duties of the Desktop Support Technician (DST), and you'll resolve a variety of common desktop operating system issues, including issues related to installation, desktop management, file and folder access, hardware, printing, and network connectivity.
Summary:This course provides students with the knowledge and skills that are needed to manage Microsoft Windows® XP Professional computers in a Microsoft Windows ServerTM 2003 environment. Additional information for Windows 2000 is also included explaining how it differs from Windows XP Professional.